January 3, 2010
WW2

Today was my first shift at the world war 2 museum from 9-1:

I worked at the info desk first, just getting shown the ropes and checking coats. Then I went over to the new theater, where I greeted people, tore tickets, and gaurded the door to the theater. Theres a lot of crowd management too beacause you have to fit a lot of people in a small space.

Things got a little dicey at this point: My coordinator told me just to let people in who had tickets, but weren’t waiting in line, because the way the preshow works, first in line doesn’t necessarily get you good seats in the theater (its weird) anyways so we started letting people cut (technically) and the people in line who had been waiting got pissed (understandably) so yeah, I got yelled at a lot, “It doesn’t make any sense!” and “its not fair!” were one of the many things yelled at me. So from now on, I’m sending people to the back of the line. I don’t care if it doesn’t make logistical sense, if it avoids an arguement, I’m all for it. But, once I threaten them with security, tell them to calm down, and they realize that it doesn’t matter if u in line or not, they settle down. I like working with the public anyway, so its ok. and this was a few, very select people, most everybody was very nice.

Then I went back to the main building of the museum, and played gatekeeper, making sure people had there tickets, pointing out where things were, giving a little memorized thing about where things are at.

So yeah, really fun, I seriously want to keep doing it. Next week, I’m overseeing a five year old boy’s birthday party so that’ll be interesting.